PRIVACY POLICY

Innerbloom Healing Arts LLC
Last Updated: February 12, 2026

We at Innerbloom Healing Arts LLC (“Company,” “We,” “Us”) respect Your privacy. This Privacy Policy explains how We collect, use, share, and protect the personal information You provide to Us when You access Our website, schedule a discovery call or appointment, purchase goods or services, or engage with Us on social media, as well as Your rights regarding the information We collect.

Please read this Privacy Policy carefully. We will alert You to changes by updating the “Last Updated” date above. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically.

INFORMATION THAT WE COLLECT

We collect a variety of information from You when You visit Our website, make purchases, schedule appointments, or interact with Us online. By using Our website, You consent to Our collection and use of the data described below, including sharing with third-party processors as needed for Our legitimate business purposes.

PERSONAL DATA

Personal Data is information that can identify You, including Your name, mailing address, email address, telephone number, and demographic information such as age or date of birth if You voluntarily provide it. You may provide this information by submitting a contact form, booking a discovery call, subscribing to our newsletter, purchasing services, or otherwise communicating with Us. You are under no obligation to provide this information, but refusal may prevent You from receiving certain services or responses.

DERIVATIVE DATA

Derivative data is information Our servers automatically collect when You access Our website, such as IP address, browser type, device type, date/time of access, referring pages, and the pages You view. This may include information collected through cookies, log files, web beacons, and similar technologies (described below). Derivative data generally does not identify a specific individual by itself.

FINANCIAL DATA

Financial data includes information related to Your payment method. We collect financial data to enable purchases and payments for goods or services. We store limited financial data. Most financial data is processed by third-party payment processors, including Square and Stax, and You should review their privacy policies to understand how they collect, use, and protect Your data.

SOCIAL NETWORKING DATA

We may access information from social networking sites and apps, such as Facebook and Instagram, which may include Your name, username, profile picture, and other public information. You can limit what platforms share by adjusting your privacy settings within those platforms.

MOBILE DEVICE DATA

If You use Our website via a mobile device, We may collect device information such as model and manufacturer and approximate location derived from IP address.

OTHER DATA

From time to time, You may provide additional information when participating in surveys, forms, or promotions. You will be informed when such information is being requested.

IMPORTANT NOTE REGARDING HEALTH INFORMATION

Innerbloom Healing Arts LLC is a mental health practice. If You become a patient/client, information you provide in connection with clinical services may be protected by applicable privacy laws, including HIPAA, where applicable. This website Privacy Policy primarily covers information collected through the website and general online interactions. For questions about privacy related to treatment, please contact Us using the contact information below.

HOW WE USE YOUR INFORMATION

We use Your information to operate Our website, respond to inquiries, schedule services, provide services, process payments, communicate with You, and improve Our offerings.

We may use the information described above to:

  • Respond to inquiries and communicate with You;

  • Schedule discovery calls and appointments through Google Appointment Schedule;

  • Provide services and fulfill requests;

  • Process payments and refunds;

  • Send administrative communications related to appointments or requests;

  • Send newsletters or updates if You opt in (via ConvertKit);

  • Improve Our website and offerings;

  • Provide marketing and advertising (including remarketing, if applicable);

  • Maintain security, prevent fraud, and troubleshoot;

  • Analyze trends and site usage.

GROUNDS FOR USING AND PROCESSING YOUR DATA

We process Your data on one or more of the following bases:

  • Legitimate business interests (e.g., operating the website, responding to requests, improving services);

  • Performance of a contract (e.g., providing requested services);

  • Consent (e.g., email marketing/newsletter opt-in);

  • Legal obligations (where required).

WHY WE DISCLOSE YOUR INFORMATION

We may share Your information with third parties as needed to run Our business and provide services.

THIRD-PARTY PROCESSING

We may share information with third parties who provide services to Us such as:

  • Website hosting and website services (Squarespace);

  • Scheduling (Google Appointment Schedule);

  • Payment processing (Square and Stax);

  • Email marketing/newsletters (ConvertKit);

  • Analytics (Google Analytics);

  • Advertising/remarketing tools (Meta Pixel).

These providers are only permitted to use Your information to provide services to Us.

BY LAW

We may disclose information as required by law or to respond to legal process, including subpoenas, or to protect rights, property, and safety.

TO PROTECT OUR COMPANY

We may disclose information to investigate and address violations of policies, prevent fraud, protect security, manage risks, obtain professional advice, or exercise/defend legal claims.

BUSINESS TRANSFERS

If we undergo a merger, acquisition, restructuring, dissolution, or similar transaction, information may be transferred as part of that transaction.

DO NOT TRACK

At this time, We do not respond to “Do Not Track” signals or similar browser mechanisms.

TRACKING TECHNOLOGIES

LOG FILES

We use log files to administer the site and analyze trends. Log data may include IP addresses, browser type, ISP, date/time stamp, referring/exit pages, and click data.

COOKIES

We use cookies and similar technologies to enable site functionality, improve performance, support analytics, and assist with marketing. Cookies may include:

  • Essential cookies

  • Functionality cookies

  • Analytics cookies (e.g., Google Analytics)

  • Advertising cookies (e.g., Meta Pixel)

You may disable cookies through Your browser settings, but doing so may affect site functionality.

PIXEL TAGS

We may use pixel tags (including Meta Pixel) to understand website interactions and support advertising/remarketing.

EMAIL CONFIRMATIONS

We may receive confirmations when You open emails from Us (via ConvertKit) to help improve communications.

WEBSITE ANALYTICS

We use Google Analytics to help understand website usage and improve performance. You can opt-out of Google Analytics tracking by using the Google Analytics opt-out browser add-on. Google’s Privacy Policy is available at: https://policies.google.com/privacy.

INTERNATIONAL DATA

Our website is hosted in the United States. If You access Our site from outside the U.S., Your data may be transferred to and stored in the U.S., where privacy laws may differ from those in Your jurisdiction. By using the site, You consent to this transfer.

DATA RETENTION

We retain personal data as long as needed for legitimate business purposes, to comply with legal obligations, or until You request deletion, subject to legal exceptions. We cannot control retention policies of third parties; to request deletion from a third party, You may need to contact that provider directly.

SECURITY OF YOUR INFORMATION

We take reasonable steps to protect Your data using generally accepted security practices. However, no system is completely secure. You acknowledge that transmission of information over the internet is never entirely secure, and You provide information at Your own risk.

CHILDREN

This website is not intended for children under age 16. We do not knowingly collect personal data from children under 16.

SENSITIVE DATA

Please do not submit sensitive personal information through public website forms or general email, including Social Security number or detailed health information. If You submit such information, You consent to Our use, storage, and processing of it consistent with this Privacy Policy.

YOUR RIGHTS

You may request to access, update, correct, or delete certain information by contacting Us. We may request verification of identity before completing requests.

To make a request, contact:

Innerbloom Healing Arts LLC
1160 Folly Rd, Charleston, SC 29412
Phone: (843) 430-6180
Email: hello@innerbloomhealingarts.com

EMAILS AND COMMUNICATIONS

You may unsubscribe from marketing emails at any time by using the “unsubscribe” link in any email, or by contacting Us.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under state law. To request information about disclosures (if any) of personal information for third-party direct marketing purposes, contact Us using the details above.

NEWSLETTER PRIVACY

If You subscribe to our newsletter, we may collect your name and email address through ConvertKit. You can unsubscribe at any time. We do not sell Your personal information to third parties.